Terms of service

The terms you agree to when you use this site or place an order with us.

Last updated: 4 October 2026

On this page

• 01Who we are, and what these terms cover
• 02Who can order
• 03Products, prices and availability
• 04Your order
• 05Discounts and offers
• 06Shipping, returns and risk
• 07Using the products safely
• 08Reviews and anything you send us
• 09Our content
• 10The site itself
• 11Your consumer rights and our liability
• 12Law, and what to do if something goes wrong

01Who we are, and what these terms cover

This website is operated by FLEXNEE LLC, 14 Hughes, Irvine, CA 92618, United States, trading as Sculpette. On this page "we", "us" and "our" mean FLEXNEE LLC, and "you" means the person using the site or placing an order.

By using this site or placing an order you accept these terms. If you do not accept them, please do not use the site.

Our Refund policy, Shipping policy and Privacy policy form part of these terms.

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02Who can order

You must be at least 18 to place an order, and the payment method you use must be your own or one you have permission to use. This store delivers to Australian addresses only.

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03Products, prices and availability

All prices are in Australian dollars and the price shown is the total price you pay for the item, including any applicable taxes. Shipping is calculated at checkout and shown before you pay.

We photograph and describe everything as accurately as we can, but colours look different from one screen to another, and shade names are a guide rather than an exact match to your skin. Sizes are matched to cup volume rather than to the letter on your bra; the size guide explains how.

Everything is subject to availability. If an item turns out to be unavailable after you order, we will tell you and refund that item in full.

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04Your order

Placing an order is an offer to buy. Our confirmation email acknowledges that we received it. The contract between us is formed when we dispatch the goods.

We may refuse or cancel an order — for example where we suspect fraud, where an address cannot be delivered to, or where an offer has been used in a way it was not meant for. If we do, we refund you in full.

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05Discounts and offers

• Codes and automatic offers apply only while they are live, and only to the products they name.
• One code per order. Codes cannot be combined with each other unless we say so.
• Where an offer gives free items for a quantity bought — such as buy 2, get 1 free — the free items are the lowest-priced qualifying items in your cart.
• A free gift offered with a qualifying purchase is limited to one per order and is available while stocks last. If we run out, we will tell you before dispatch.
• Codes have no cash value and cannot be exchanged for money.
• If items from a discounted order come back, the refund reflects what you actually paid.

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06Shipping, returns and risk

Delivery areas, times and costs are in our Shipping policy. The fit guarantee and how refunds work are in our Refund policy.

Risk in the goods passes to you when they are delivered to the address you gave us. Ownership passes when we have received payment in full.

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07Using the products safely

• Do not apply them to broken, irritated or sunburnt skin, or over a wound.
• If you know you react to adhesives or silicone, patch-test a small area first.
• They are not intended for anyone pregnant or breastfeeding, or for sensitive or thin skin.
• Stop using them if your skin reacts, and seek advice if the reaction does not settle.
• Follow the instructions on the product page and on our How to wear and Care and reuse pages.

Every silicone piece is rated to around 50 wears with proper care. Body tape is single use per strip.

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08Reviews and anything you send us

If you leave a review or send us a photograph, you confirm it is your own, honest experience and your own work, and you give us permission to publish it on this site and in our marketing, with or without your first name. You can ask us to take it down at any time.

We publish reviews whether they are positive or negative, and we may decline or remove content only where it is unlawful, abusive, impersonates someone, or is not about the product.

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09Our content

The text, photographs, illustrations, design and code on this site belong to us or to our licensors and are protected by copyright. You may view them, and print or save pages for your own use. You may not copy, republish or use them commercially without our written permission.

"Sculpette", our logo and our product names are our marks and may not be used on other products or in other people’s advertising.

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10The site itself

We work to keep the site accurate and available, but we do not promise it will always be up, error-free or uninterrupted. We may change, suspend or withdraw any part of it without notice. Links to other websites are there for convenience; we are not responsible for what is on them.

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11Your consumer rights and our liability

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded.

Subject to that, we are not liable for loss that was not reasonably foreseeable when you ordered, or for loss caused by using a product in a way it was not meant to be used or against the instructions given.

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12Law, and what to do if something goes wrong

These terms are governed by the laws of New South Wales, Australia. You can also bring proceedings in the courts of the state or territory where you live.

Please write to us first at support@sculpette-au.com. Almost everything is settled in one email, and we would rather fix it than argue about it. If we cannot resolve it between us, you can contact the consumer protection agency in your state or territory, such as NSW Fair Trading.

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